TrueAuto Resource

Why an Insurance Total-Loss Valuation May Be Too Low

A total-loss valuation can be affected by the comparable vehicles, equipment, mileage, condition adjustments, and local market evidence used in the report.

Start with the valuation report

The settlement number is only the end result. The important question is how the report reached that number.

Common areas to review

  • Comparable vehicles that do not closely match your vehicle
  • Missing trim, options, packages, or equipment
  • Mileage adjustments
  • Condition adjustments and their support
  • Local market evidence and comparable availability
  • Applicable taxes and fees

An independent review

An independent appraisal can organize the evidence and identify valuation issues that may warrant further review. Every claim is different, and an appraisal does not guarantee that an insurer will change its valuation.

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